
EnrollTek coordinates with our clients’ data and payroll systems, facilitating an efficient, user friendly process.
Enrollment Service Options
Face to Face
Too often, employees do not fully comprehend the benefit plans they have chosen – therefore, many potential benefit solutions go unutilized.
Century offers the ultimate in high-tech, high-touch communications through its face-to-face enrollment process.
Details of the process include:
Employees will meet with a highly skilled, highly trained, Century Benefit Counselor
A personalized presentation displayed on a laptop LCD screen allows the employee to learn about their complete benefit plan step-by-step.
All demographic information is reviewed, and modified if necessary, assuring data accuracy.
All transactions are verified – with a detailed paycheck illustration – to assure they can afford the benefits they just selected.
At the end of the session, the employee can walk away with a personalized Benefit Summary and Total Compensation Statement.
On-site case managers oversee the entire process, to ensure all client expectations are met.
Web Enrollment
Century’s web-enabled solution allows your employees to select their benefit options from their office, workplace, home or wherever they have internet access. Our intuitive step-by-step process will guide your employees through the enrollment process and provide an electronic confirmation of benefit elections.
Century’s Web enrollments are powered by EnrollTek™, which offers an array of presentation and enrollment options.
Full online transactional capabilities.
Century will utilize an "enrollment help desk" to answer employee questions.
Call Center
The latest telecommunications technology enables Century to monitor each project in real time and keep hold times to a minimum.
No automated answering systems. They will always talk to a live person without the need to key in numbers on the dial pad.
The Century Call Center can accommodate any type of workforce no matter how diverse.
Ongoing Service
Century doesn't stop after the open enrollment. Each month, we enroll new hires into your benefit plans, alleviating the burden on your HR department. We then update your in house records through data interface.
Our Promise
Century will communicate the plan in the most complete way possible. We will strive to enroll 100% of the eligible employee base. As technology advances, we will be your partners in developing new and innovative ways to communicate with your employees.
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